Should you give away your IP?

I say you should. In fact you should make every effort to do so! In general, the better your idea or Intellectual Property (IP), the harder it is to sell it, to get people to believe in it.

Your so called IP is already ‘on Google’ and if you think your IP will somehow protect your business, you’re sadly mistaken. Today anyone can learn how to do anything simply by going onto Google, YouTube, or in any of the social media channels.

But just because your prospects know what to do they will not necessarily know the intricacies of how to do it. As a marketing company, qubePartners has made many marketing resources freely available for all to see and download – http://www.qubepartners.com/marketing-resources. These templates have taken us many years to develop and we believe they are the best free small business marketing and advertising resources available. We were at first hesitant just giving them away. But then we realised that it is not only the questions in these marketing templates that deliver the results but what you do with the answers that makes all the difference. Here is a blog on ‘Marketing Secrets’ that discusses this in detail: http://www.qubepartners.com/blog/beware-of-marketing-secrets-the-problem-with-sme-marketing

Furthermore your customers  may not have the patience or the skill to do so which is where you expertise comes in. By giving away your so-called IP you can exhibit thought leadership and you can provide your future customers with the confidence of knowing that you can help them, which will put your business in their “top of mind” for when the time comes to choose a provider of what ever it is you specialise in!

Here are a few examples of freely available IP and how this has not changed the market dynamics:

  1. Copywriting: It is a skill, there are many small players around the world all vying for SME business. There also just as many Copywriting practitioners teaching these skills in Copywriting courses, selling ebooks, e-learning, webinars etc. And there are many SME business owners using both of these types of services. Of course there are also many many books on the subject, ranging from the simple to complex. Now if you look at the standard of copywriting on most small business websites, you would be forgiven in forming an opinion that all this copywriting expertise and so called IP has not made any difference and the general standard today is just as bad as it was 5 or 10 years ago!
  2. For years most business owners were extremely frustrated about not being able to quickly, easily and freely or cheaply manage their own website. And then technology advanced and gave us CMS – Content Management System. Today 99% of all websites have an easy to use content management system yet probably less than 5% percent of SME website owners actually use the system properly or regularly to get any real benefit from it. Instead they use their website marketing or website design company to change the content for them and make sure the website look professional and is maintained correctly.
  3. Web Video is a reasonably new expertise, gaining great popularity as a marketing tool. Yet the principles of video production and engaging storytelling have not changed from those practiced by the Hollywood studios or advertising agencies. The only change has been in technology. So if you were a Video Production business specialising in video production and video promotion for small businesses would you and should you teach your customers and prospects how to D.I.Y and hence give away your I.P.? Once again I say absolutely!

Why?

  1. If you don’t, somebody else will! Your prospect will find someone who will do this for them or they’ll “learn it themselves for free” – although we all know it is not really free and the opportunity cost of their time is the greatest cost! So you end up losing incremental revenue if you don’t teach them, revenue you would not normally get a sniff at!
  2. By showing your customer how to film their own marketing web video, you will get your customer to understand the complexity of what is involved. And understanding means appreciation!
  3. Even showing a customer how to do it, does not mean that they can or will do this themselves! They probably don’t have your passion and enthusiasm, creativity and skill level to do a professional job then when compared to your standard! After all they are in the business of doing what they do best, which is NOT video script writing and story boarding, shooting, lighting, editing, uploading and promoting on the web, etc

You can now see the list of I.P. being given away or do-it-yourself advice is never ending…there is information on every topic imaginable and it is free! From SEO to Photography, Conveyancing and Plumbing you can get it all at a click of your mouse. Why does a UK Plumbing company have hundreds of Plumbing Video’s online for free? Because it understands that by doing so they will be seen as an expert which will help them win much better and more complex jobs, and they also understand that there will always be a segment of the market who will watch their YouTube video and say “it looks too hard, I’ll just call them!”

Are Your Briefs Embarrasingly Brief

Is your brief, too brief?

We are not talking about showing too much skin, but we are talking about improving your bottom line.

When you measure the success of your marketing project it is dependent on how well your marketing agency met your expectations. But, how do they know what you are expecting? It’s all in the brief!

Consider a dating site, you fill in the questionnaire and it doesn’t ask you some critical questions…what’s the likelihood that on your first date you’ll end up with Mr/Mrs. Right? Highly unlikely! Asking the right questions, leads to the right outcomes.

So, it makes sense that if you only tell your marketing agency half of what you really want them to do, they will never be able to fully meet your expectations. You don’t set out to withhold information from your marketing agency, but if they don’t ask all the right questions…. it’s not surprising that they won’t know your full expectations.

Take the situation of a B2B company, perhaps one with a smaller budget, chances are they have only ever completed a handful of briefs to agencies. Brief writing is hard to do and takes experience to master. At qubePartners, a marketing agency and advertising agency, all in one, we assume that our clients need guidance with completing their briefs. Our briefs are specific and detailed; they are simple, yet comprehensive and all online.

In many cases, the first step with our clients is not receiving a brief; we undertake a marketing audit or brand health check, a review of all existing communication and how effective it’s been or ineffective. Then we work on their advertising or creative brief collaboratively to reach a better return on investment.

Make sure that when using a marketing agency, they know you and your brand inside and out, and if the brief seems too brief, then it probably is!

See qubePartners resources for all briefing needs…

Upcoming Events

You can connect with qubePartners team members and get exposed to the latest ideas in the world of marketing at a number of events throughout the year.

Get inspired, learn and network with other professionals at one of the numerous events that qubePartners participates in.

Here are some of the public events you can meet
and learn from qubePartners:

Australian Anthill Entrepreneurs Night Out Are you an…

  • Innovative Business Owner
  • Based in Victoria
  • With a passion for business

And a desire to meet other like-minded business builders?

If so, you are invited to join Anthill’s ‘Entrepreneur’s Night Out’ Tuesday 10 May 2011 (6pm-9pm).

Learn More

Time & Date: Tue May 10 6.00pm – 9pm
Location: Three Degrees, No1 QV Sq, Cnr Swanston & Lonsdale
Cost: $20
Event Link:
http://melbournemay10.eventbrite.com/?discount=GeneStark
RSVP: Enquire Now
Social Media Summit
Day 1
includes a range of 1 hour presentations, a debate and some more general sessions. In the evening is a cocktail function – the Social Social. 

Day 2 consists of more in-depth, 2-hour tutorial sessions.

Learn More

Time & Date: Mon May 30 to Tue May 31
Location:
Level 2, 115 Elizabeth St, Melbourne
Cost: 1-Day $795 or 2-Day $995
Details: http://socialmediasummit.net/?page_id=347
RSVP: Enquire Now
LinkedIn Etiquette and the Law Urban Workshop

Linkedin has taken the art of headhunting to dizzying new heights heralding many questions relating to this new business tool.

  • How can we best use this amazing technology?
  • What is acceptable and what is not?
  • Does Australian law prohibit or restrict corporate and HR department behaviour?

Have these and many more questions answered in an entertaining and informative evening.

Learn More

Time & Date: Thu June 2, 5.00-6.30pm
Location: Conference Facility (next to SMAART Recruitment Office, 23 Little Lonsdale Street)
Cost: FREE
Details:
Download brochure here
RSVP: Enquire Now
Victoria University 2011 Business Breakfast Club – Using Social Media to Grow Your Business
The Business Breakfast Club Series is designed to help you kick start your own business, or to improve your understanding of emerging business trends. 

Network and learn from leading entrepreneurs how to translate your ideas into a successful business. Discover how they got to where they are, survived tough times and continually evolved their businesses to stay ahead of the competition.

Learn More

Time & Date: Tue August 9 7.30am- 9.00am
Location: Level 9 Conference Room 9.15, VU City Flinders Campus, 300 Flinders Street, Melbourne
Cost: $30
RSVP: Enquire Now
Details:
http://www.vu.edu.au/events/business-breakfast-club-series-2011

If you have any interest in this event or have a interest in a marketing topic for an event, contact qubePartners on 03 9018 7224 .

Effective brand building with marketing communications

An effective brand is the key to finding, attracting and retaining customers and earning profits! Yet most small business owners just don’t know where to start and are doing themselves and their customers a terrible disservice.

Much more has been written about what is a brand in the last 20 years then about “how to create it”, especially when it comes to small and medium enterprise.

qubePartners aims to address this need and provide easy to understand and simple to implement guidelines for SME business owners to either ‘do it themselves’ or being well prepared to work together with marketing professionals to achieve the desired business objectives in the shortest possible timeframe with the least amount of investment and personal stress.

Most importantly our aim is to make branding a fun experience! And experience one can learn from easily and provide the ability to apply this to their own circumstances. For example “Branding for Dummies” is a great book but it is over 300 pages long and not the 300 type of pages you can flick through. This blog is designed as a pleasurable read, a coffee table guide if you will, that can be read and absorbed and then referred to when and if required.

Simplicity is hard. It has taken me over 15 years to “simplify” my knowledge gained working on both the client and agency side of the marketing fence into this blog and the templates I will be including in it. You will benefit not only from my personal experience and knowledge gained by working with Australia’s biggest brands as well as over 100 SMEs in the last 5 years, but constant professional development, following the latest findings in professional industry journals and books written on the subject of marketing and branding.

Until my next post, here is my top 10 list of books that I would encourage you to read to both improve your marketing skills as well as provide you with a source of endless ideas and inspiration:

  1. “The Guerrilla Marketing Handbook” by Seth Godin and  Jay Conrad Levinson.
  2. “Guerrilla Publicity: Hundreds of Sure-Fire Tactics to Get Maximum Sales for Minimum Dollars” by Jay Conrad Levinson, Rick Frishman, Jill Lublin.
  3. “The 22 Immutable Laws of Marketing: Violate Them at Your Own Risk!” by Al Ries, Jack Trout
  4. “The 22 Immutable Laws of Branding” by Al Ries and Laura Ries
  5. “Brand Aid: An Easy Reference Guide to Solving Your Toughest Branding Problems and Strengthening Your Market Position” by Brad VanAuken
  6. “22 Irrefutable Laws of Advertising: And When to Violate Them” by Michael Newman
  7. “Sell the Brand First: How to Sell Your Brand and Create Lasting Customer Loyalty” by Dan Stiff
  8. “Influence: The Psychology of Persuasion” by Robert B. Cialdini
  9. “Simplicity” by Edward De Bono
  10. “How to Win Friends & Influence People” by Dale Carnegie

However you can relax in the knowledge that everything you need to develop a powerful brand for your business will be provided.

qubePartners blog will show you how to harness the power of branding to grow your small business. We will be examining the techniques big (famous) businesses use to develop their brands and show you how to apply them to your small business. You will discover how to:

  • Create (or recreate) your brand for growing your business through the scientifically proven principles of influence and persuasion
  • How to position your brand to best satisfy your customers and fight your competitors
  • How to align your brand with your core personal (business) values
  • How to develop brand communications (marketing collateral) that will assist you in positively influencing your target audience
  • How to avoid the pitfalls that plague your competitors and sometimes undo the years of successes of those “big brands.”